Last updated: September 1, 2026
Order Processing
Most in-stock orders are processed and shipped within two business days after payment authorization. Processing may take longer for large orders, custom or made-to-order products, backordered items, special-order products, holidays, or circumstances outside our reasonable control.
Shipping Destinations
We ship within the United States, Canada, and other destinations where shipping is available at checkout. Availability, shipping methods, and charges may vary by destination, product size, weight, and order value.
Delivery Estimates and Tracking
Delivery dates shown at checkout or in shipping communications are estimates, not guarantees. Carrier delays, weather, customs, high shipping volume, service disruptions, and other events outside our reasonable control may affect delivery.
When tracking is available for an order, we will send tracking information after the carrier accepts the shipment. Carrier tracking updates are the best source for the shipment's current status.
International Orders
International customers are responsible for all duties, taxes, brokerage charges, customs clearance fees, and import requirements that apply to their order. Customs processing and local carrier handling can affect delivery timing.
Address Accuracy and Changes
Please review the delivery address carefully before placing an order. Contact us immediately if an address correction is needed. Once an order has been transferred to a carrier, we may be unable to change or redirect it. We are not responsible for delays, loss, or additional charges caused by an incorrect, incomplete, or undeliverable address supplied at checkout.
Damaged, Missing, or Incorrect Deliveries
Inspect your shipment promptly after delivery. If an item is damaged, missing, or incorrect, contact us within three business days of delivery with your order number and clear photos of the product, packaging, shipping label, and damage where applicable.
Please keep all packaging and do not discard or repair the item before we review the claim. We may request additional information, return of the item, or carrier inspection before approving a replacement, credit, or refund.
Contact Us
Print Cut Media
Phone: 918-558-8264
Email: info@printcutmedia.com